Robertet Group
Robertet Group is a French company that develops, produces, and markets natural aromatic products, including flavors, fragrances, and plant-based active ingredients, for food and beverage, perfumery, cosmetics, and health and wellness industries worldwide. It operates across the value chain from sourcing and processing natural raw materials to creating customized formulations for brand owners and manufacturers. Revenue is generated through long-term supply relationships and project-based formulation work with consumer goods and industrial clients.
- Revenue
- $750.0M
- Employees
- 2,500
- Founded
- 1850
- Headquarters
- Grasse, France
What 6 Arbolus experts think of Robertet Group
NPS scores from the pool range from 6 to 10, averaging in the moderately positive range, with the single promoter at 10 and most users rating at 7–8. There is a strong implementation retention with 80% of respondents in the more than one year stage. Renewal intent data is sparse but includes at least one influencer who is not certain about renewal, adding a note of caution. Key themes are continued operational use and generally steady satisfaction, but renewal risk needs to be monitored in influencer segments.Overall Customer Sentiment: Neutral to Moderately Positive
Who reviewed Robertet Group
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Feb 7
- Apr 8
- May 8
- Aug 8
- Oct 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 6/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
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