Royal Canin - Comrimack
Royal Canin is a global pet food company that develops and manufactures specialized nutritional products for dogs and cats, offering breed-specific, age-specific, and condition-specific diets. It sells primarily through veterinary clinics, pet specialty retailers, and breeders rather than mass-market grocery channels. The company focuses on science-based formulations and partners closely with veterinary professionals worldwide.
- Revenue
- $4.5B
- Employees
- 8,500
- Founded
- 1968
- Headquarters
- Aimargues, France
What 8 Arbolus experts think of Royal Canin - Comrimack
NPS scores are concentrated in the positive range: 22% Promoters (score 9–10), 44% Passives (score 7–8), 22% Detractors (score 6 or below), and one outlier at 4 during the pilot stage. Renewal intent, where indicated, is positive among established users, and stickiness is high with over 60% of respondents in the 'MoreThan1Year' stage. Satisfaction strongly correlates with adoption length; pilot-stage sentiment remains mixed.Overall Customer Sentiment: Positive
Who reviewed Royal Canin - Comrimack
- C-Suite 88% (7)
- Director 12% (1)
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Jan 7
- Feb 7
- Mar 8
- Jul 8
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 7/10 Average score from customers who will renew
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