SABIC

sabic.com · Riyadh, Saudi Arabia

SABIC (Saudi Basic Industries Corporation) is a global diversified chemicals company that manufactures and markets petrochemicals, plastics, agri-nutrients, and specialty chemicals for industrial, manufacturing, and consumer goods customers. It operates large-scale production facilities primarily in Saudi Arabia and internationally, selling its products to sectors such as automotive, construction, packaging, healthcare, and agriculture. The company generates revenue through the sale of bulk and specialty chemical products and related materials to businesses worldwide.

Revenue
$37.0B
Employees
31,000
Founded
1976
Headquarters
Riyadh, Saudi Arabia

What 10 Arbolus experts think of SABIC

NPS distribution is strong, with 70% of experts rating SABIC at 9 or higher, indicating strong promoter status. Renewal intent is robust among high spenders, while a few mid-tier customers express uncertainty. All experts report more than one year of continuous use, demonstrating high stickiness. Prominent themes include advanced circular solutions, reliable technical support, and strong supply chain management, counterbalanced by concerns over premium pricing. Overall Customer Sentiment: Positive

Who reviewed SABIC

Total customers 10 10 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (8)
  • Director 10% (1)
  • Manager 10% (1)
Legal Leader Director NPS 10
Operations Manager C-Suite NPS 7
Operations Leader C-Suite NPS 9

Employer names and spend open in the full report, along with the other 7 customers.

Everything 10 customers told us about SABIC.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

70 Net Promoter Score, from 10 scored reviews
  • Promoters 7
  • Passives 3
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • Jul 10
  • Feb 9
  • Mar 9
  • Apr 9
  • Jul 9
  • Aug 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 70 across 1 companies.

Praised

  • Deeper Regulatory Partnership
  • Regional Supply Chain Expansion
  • Accelerating Circular and Recycled Portfolio
  • Superior Technical and Regulatory Support

Criticised

  • Commodity Resin Alternatives
  • Supply Chain Disruptions
  • Regulatory Approval Delays
  • Supply Chain Interruptions

What customers say

Superior Technical and Regulatory Support
“I consider SABIC's joint application development centers and regulatory support unmatched for ensuring compliance and fast-tracking approvals.”
High Performance in Down-Gauging
“I achieved a 15% reduction in film thickness and improved throughput on high-speed packaging lines using SABIC's advanced grades.”
Market-Leading Circular Solutions
“I rely on SABIC's TRUCIRCLE program for verified circular and renewable resin streams, which supports our aggressive sustainability goals.”

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Manager 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

Report

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