Schindler
Schindler Group is a global manufacturer, installer, and maintainer of elevators, escalators, and moving walks for commercial, residential, infrastructure, and industrial buildings. The company serves property developers, building owners, and public-sector clients with new equipment as well as long-term service and modernization contracts. It generates revenue through the sale of mobility systems and recurring maintenance, repair, and modernization services worldwide.
- Revenue
- $12.0B
- Employees
- 70,000
- Founded
- 1874
- Headquarters
- Hergiswil, Switzerland
What 5 Arbolus experts think of Schindler
NPS data is highly positive, with 100% of responses scoring 9 or 10. The majority of users have experience with Schindler for more than one year, and report ongoing satisfaction. However, renewal intent diverges, with most Users not specifying intent and some high-spending Influencers expressing uncertainty or negative outlooks. Key themes are sustained product value and satisfaction, tempered by unclear renewal drivers among larger accounts.Overall Customer Sentiment: Positive
Who reviewed Schindler
- Director 50% (3)
- Manager 50% (3)
Employer names and spend open once the report publishes.
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Sentiment
100 Net Promoter Score, from 5 scored reviews- Promoters 5
- Passives 0
- Detractors 0
Cumulative NPS by month
+0 over 5 months- May 9
- Jun 10
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 100 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 0% 1 answer
- 9/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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