Sensient

sensient.com · Milwaukee, United States of America

Sensient Technologies Corporation is a global manufacturer and supplier of colors, flavors, and specialty ingredients used in food and beverage, cosmetics and personal care, pharmaceuticals, and industrial applications. The company develops and produces customized formulations and raw materials that help consumer and industrial brands achieve specific sensory, performance, and stability characteristics in their products. Sensient generates revenue by selling these ingredients and related technical services to manufacturers and brand owners worldwide through long-term supply relationships and direct sales channels.

Revenue
$1.5B
Employees
4,000
Founded
1882
Headquarters
Milwaukee, United States of America

What 7 Arbolus experts think of Sensient

NPS scores are strongly positive, averaging above 8.5 with no detractors, and the majority of experts are Promoters. Renewal intent data is limited, with only one user indicating uncertainty, but long adoption periods (most >1 year) suggest embedded usage and high stickiness. Implementation stage data shows that a majority are in long-term use, reinforcing durable value delivery. Main themes are high satisfaction, reliability, and embeddedness in core processes.Overall Customer Sentiment: Positive

Who reviewed Sensient

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 43% (3)
  • Manager 14% (1)
Operations Ops C-Suite NPS 9 Undecided
Operations Manager Manager NPS 8
Operations Analyst Director NPS 9

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Sentiment

57 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+1 over 3 months
  • Apr 8
  • May 8
  • Aug 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • 9/10 Average score from undecided customers

For people who use Sensient

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