SC Johnson
SC Johnson is a privately held consumer goods company that develops, manufactures, and markets household cleaning, air care, pest control, home storage, and professional cleaning products for consumers and commercial customers worldwide. It sells its brands, including Windex, Pledge, Raid, Glade, Ziploc, and Scrubbing Bubbles, primarily through retail, e-commerce, and institutional distribution channels. The company also provides professional-grade cleaning and hygiene solutions to businesses, facilities, and hospitality operators.
- Revenue
- $12.0B
- Employees
- 13,000
- Founded
- 1886
- Headquarters
- Racine, United States of America
What 8 Arbolus experts think of SC Johnson
NPS trends show a majority of responses in the positive range (7 to 9), with only one outlier in the low range (NPS 1). Renewal intent is not directly specified, but sustained use (>1 year for over 85% of respondents) suggests stable sentiment. The minimal presence of 'Not sure' on implementation (seen in two insights with lower NPS) marks isolated dissatisfaction. The dominant theme is strong, positive satisfaction among long-term users.Overall Customer Sentiment: Positive
Who reviewed SC Johnson
- C-Suite 38% (3)
- Director 50% (4)
- Manager 12% (1)
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Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 1
- Passives 5
- Detractors 2
Cumulative NPS by month
-1 over 3 months- Jun 8
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -12 across 1 companies.
Written answers and themes publish with the full report.
For people who use SC Johnson
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