PPG
PPG is a global manufacturer of paints, coatings, and specialty materials serving industrial, automotive, aerospace, packaging, and architectural markets. The company sells its products to businesses, distributors, and retailers worldwide under multiple brands, generating revenue through the production and distribution of coatings and related materials. It also provides technical support and color management solutions to commercial and industrial customers.
- Revenue
- $18.4B
- Employees
- 52,000
- Founded
- 1883
- Headquarters
- Pittsburgh, United States of America
What 10 Arbolus experts think of PPG
NPS distribution is notably positive, spanning 8–10 with two respondents at 10, two at 9, and three at 8. Renewal intent is more mixed: 43% (3/7) indicate 'Yes', 43% (3/7) 'Not Sure', and 14% unspecified. Implementation stages vary, with 43% at More Than 1 Year, 43% at Less Than 1 Year, and 14% in Pilot. Key themes include strong satisfaction among active users, with higher uncertainty in renewal tied to more influential roles and early stage implementations.Overall Customer Sentiment: Positive
Who reviewed PPG
- C-Suite 30% (3)
- Director 40% (4)
- Manager 30% (3)
Employer names and spend open once the report publishes.
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Sentiment
60 Net Promoter Score, from 10 scored reviews- Promoters 6
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Oct 9
- Jan 9
- Feb 9
- Jul 9
- Aug 9
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 0% 1 answer
- 67% 3 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8.7/10 Average score from undecided customers
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