Pricol Limited

pricol.com · Coimbatore, India

Pricol Limited is an Indian automotive components manufacturer that designs, produces, and supplies instrument clusters, sensors, pumps, telematics, and other driver information and engine management products to two-wheeler, passenger vehicle, commercial vehicle, tractor, and off-highway OEMs and the aftermarket. The company generates revenue by manufacturing these components at its plants in India and selling them to domestic and international vehicle manufacturers as well as through replacement parts channels.

Revenue
$260.0M
Employees
5,100
Founded
1972
Headquarters
Coimbatore, India

What 13 Arbolus experts think of Pricol Limited

NPS scores are notably high with the majority of responses at 8–10, indicating strong satisfaction. Renewal intent is less clear, with influencers in high-spend brackets reporting uncertainty, signaling a potential area for proactive engagement. All users report more than one year of implementation, underpinning high stickiness and integration depth. Staples of positive sentiment are strong R&D, cost competitiveness, robust technology, and continuous improvement. Reservations mainly concern typical dual sourcing risk mitigation rather than dissatisfaction.Overall Customer Sentiment: Positive

Who reviewed Pricol Limited

Total customers 13 12 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 54% (7)
  • Manager 46% (6)
Operations Leader C-Suite NPS 10
Strategy Leader Manager NPS 10
Not specified Manager NPS 9 Undecided

Employer names and spend open in the full report, along with the other 10 customers.

Everything 13 customers told us about Pricol Limited.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

69 Net Promoter Score, from 13 scored reviews
  • Promoters 9
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 5 months
  • Mar 9
  • Apr 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 56 across 2 companies.

Praised

  • Optimized Cost Versus International Peers
  • Product Innovation and Personalization
  • Strong R&D and Continuous Improvement
  • Scaling with OEM Production Growth

Criticised

  • Renewal Uncertainty Despite Satisfaction
  • Single Vendor Dependency Risks
  • Need for Competitive QCD
  • Competitive Displacement Risk

What customers say

Optimized Cost Versus International Peers
“Their technology is very good and their cost is more optimized compared to international players, which makes them better than their peers.”
Product Innovation and Personalization
“They are great at new design features like Bluetooth connectivity and navigation, and offer good personalization to fit our needs.”
Strong R&D and Continuous Improvement
“I see the vendor as very good in R&D, with a strong focus on both routine processes and continuous improvement through PDCA.”

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Manager 0% 2 answers
  • 8/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers

Top alternatives

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