Plantronics
Plantronics, now operating under the Poly brand (acquired by HP), designs and manufactures professional audio and video communication equipment such as headsets, speakerphones, and conferencing devices for enterprise, contact center, and consumer markets. The company generates revenue by selling hardware devices and related services through direct sales, channel partners, and OEM relationships worldwide.
- Communications & Meetings
- Contact Center Software
- Revenue
- $2.0B
- Employees
- 8,000
- Founded
- 1961
- Headquarters
- Santa Cruz, United States of America
What 5 Arbolus experts think of Plantronics
NPS distribution is highly favorable, with 80% of respondents rating 9 or above and the remainder at 7-8. Renewal intent is positive among those who disclosed, and there are no detractors. Most users are in the early to mid stages of implementation, with no signs of widespread dissatisfaction. Consistently high scores across user and influencer personas indicate strong product-market fit. Overall Customer Sentiment: Positive
Who reviewed Plantronics
- C-Suite 100% (5)
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+1 over 4 months- Feb 8
- Jun 8
- Jul 9
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 8/10 Average score from customers who will renew
For people who use Plantronics
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