PepsiCo
PepsiCo is a global food and beverage company that manufactures, markets, and distributes branded snacks, soft drinks, juices, sports drinks, and other convenience foods to retail, foodservice, and institutional customers worldwide. Its portfolio includes brands such as Pepsi, Lay’s, Gatorade, Quaker, and Tropicana, and it generates revenue primarily through sales to supermarkets, convenience stores, restaurants, and distributors. The company operates through multiple business segments across North America and international markets with an integrated supply chain and distribution network.
- Revenue
- $91.0B
- Employees
- 318,000
- Founded
- 1965
- Headquarters
- Purchase, United States of America
What 24 Arbolus experts think of PepsiCo
The NPS distribution is strongly positive with a majority of scores at 8-10, several 9’s and 10’s, and only two scores below 7. Renewal intent is universally positive among high spenders and influencers. The implementation stage shows deep, mature adoption, with most experts indicating usage of more than one year. Key feedback themes highlight efficiency gains, strong digital transformation outcomes, and alignment with operational priorities. Overall Customer Sentiment: Positive
Who reviewed PepsiCo
- C-Suite 76% (18)
- Director 14% (3)
- Manager 10% (2)
Employer names and spend open in the full report, along with the other 21 customers.
Everything 24 customers told us about PepsiCo.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
29 Net Promoter Score, from 24 scored reviews- Promoters 11
- Passives 9
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 9
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 29 across 1 companies.
Praised
- Unified Employee Experience
- Scalability for Future Growth
- Operational Efficiency Gains
- Expansion Across Functions
Criticised
- Competitive Product Innovation
- Migration Risk and Complexity
- Total Cost and ROI Demonstration
- Administrative Overhead
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 5 answers
- 0% 2 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Report
For people who use PepsiCo
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