Obsidian Software
Obsidian Software is an Australian software development and consulting firm that designs, builds, and maintains custom web and mobile applications for businesses and government clients. It generates revenue through project-based development, ongoing support, and related IT consulting services.
- IT Consulting & Implementation
- Custom Software Development
- Workflow Automation
- Revenue
- $3.5M
- Employees
- 25
- Founded
- 2016
- Headquarters
- Canberra, Australia
What 5 Arbolus experts think of Obsidian Software
NPS scores are positive, with 60% reporting NPS 8 or above (including two 10s). 40% of expert pool has renewal intent as 'Yes', while another 20% is 'Not Sure', both among high spenders. All customers are in early stages: 40% in Pilot and 60% in LessThan1Year. Key sentiment themes include high product satisfaction during pilot and initial use, balanced by some renewal uncertainty. Overall Customer Sentiment: Positive
Who reviewed Obsidian Software
- C-Suite 75% (4)
- Manager 25% (1)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Apr 9
- May 9
- Aug 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 30 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 7/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
Top alternatives
Most weighed by Obsidian Software customers
More in Consulting & Professional Services and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Obsidian Software
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