ClickUp

clickup.com · San Diego, United States of America

ClickUp is a work management and productivity platform that provides task management, project planning, document collaboration, whiteboards, and goal tracking in a single workspace for teams and individuals. It serves businesses of all sizes across industries, offering a SaaS subscription model with tiered plans and enterprise offerings. Revenue is generated through per-seat licenses, premium features, and professional services for larger customers.

  • Project & Work Management
  • Knowledge Management & Collaboration
  • Workflow Automation
Revenue
$160.0M
Employees
1,200
Founded
2017
Headquarters
San Diego, United States of America

What 153 Arbolus experts think of ClickUp

153 customers have reviewed ClickUp so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed ClickUp

Total customers 153 142 current · 11 former
Reviews growth +90 in six months
Seniority of respondents
  • C-Suite 63% (96)
  • Director 19% (29)
  • Manager 19% (29)
Executive C-Suite NPS 4 Will renew
Finance Executive C-Suite NPS 5 Undecided
Operations Manager Not specified NPS 9 Will renew

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Sentiment

20 Net Promoter Score, from 151 scored reviews
  • Promoters 56
  • Passives 70
  • Detractors 25

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 8 reviews, accumulated up to each month. Category median 28 across 8 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 68%
  • Will renew 54
  • Undecided 21
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 73% 45 answers
  • Director 80% 10 answers
  • Manager 53% 15 answers
  • Not specified 50% 10 answers
  • 8.5/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

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