CLOCKIFY

clockify.me · San Francisco, United States of America

Clockify is a time tracking and timesheet software platform that helps individuals, teams, and businesses track work hours across projects for billing, payroll, and productivity analysis. The product is offered as a cloud-based and on-premise solution with free and paid tiers, generating revenue through subscriptions to advanced features and larger team plans. It serves freelancers, agencies, and companies across various industries that need detailed time and project tracking and reporting.

  • Project & Work Management
  • Business Intelligence & Dashboards
Revenue
$25.0M
Employees
250
Founded
2017
Headquarters
San Francisco, United States of America

What 9 Arbolus experts think of CLOCKIFY

NPS scores cluster around 8–10 (five out of nine responses), with two scores at 5, and one at 7. Renewal intent is marked as Yes by both high spenders, while one low spender marked No and one user is Not Sure. Stickiness is high: 78% report usage for over a year. Key themes suggest satisfaction is driven by platform value and consistency, with lower sentiment linked to uncertain renewal intent or shorter usage periods.Overall Customer Sentiment: Positive

Who reviewed CLOCKIFY

Total customers 9 7 current · 2 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 50% (5)
  • Director 25% (2)
  • Manager 25% (2)
Operations Generalist C-Suite NPS 9 Will renew
Engineering Leader C-Suite NPS 7
Generalist Generalist Manager NPS 5 Undecided

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Sentiment

22 Net Promoter Score, from 9 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+0 over 5 months
  • Mar 8
  • May 8
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 22 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Manager 0% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

For people who use CLOCKIFY

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