Conexa

conexa.com · Rio de Janeiro, Brazil

Conexa is a Brazilian telemedicine and digital health platform that connects patients with doctors and other healthcare professionals via video consultations and remote care tools, serving health plans, employers, and clinics. It generates revenue through B2B contracts with insurers and corporate clients, as well as per-consultation and subscription-based services.

  • Patient Engagement & Telehealth
Revenue
$25.0M
Employees
350
Founded
2017
Headquarters
Rio de Janeiro, Brazil

What 6 Arbolus experts think of Conexa

NPS scores are concentrated at the high end, with 67% at 9 and 17% at 8. The single declared renewal intent is positive, and all experts report advanced implementation stages, with 83% in place over one year. High satisfaction is most evident in finance and technology sectors, with sentiment positively correlated to longer implementation tenure.Overall Customer Sentiment: Positive

Who reviewed Conexa

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 33% (2)
  • Manager 17% (1)
Product Leader Director NPS 7
Product Leader Manager NPS 9
Engineering Executive C-Suite NPS 9

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Sentiment

66 Net Promoter Score, from 6 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 9/10 Average score from customers who will renew

For people who use Conexa

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