CONNECTEAM
Connecteam provides a mobile-first workforce management platform that helps deskless and frontline businesses manage employee scheduling, time tracking, communication, task management, and training. The company serves industries such as retail, hospitality, construction, logistics, and field services, offering a SaaS subscription model. Its platform centralizes day-to-day operations and HR processes for small and mid-sized businesses with distributed teams.
- Workforce Management & Scheduling
- Project & Work Management
- Learning Management
- Revenue
- $35.0M
- Employees
- 350
- Founded
- 2016
- Headquarters
- Israel
What 6 Arbolus experts think of CONNECTEAM
NPS scores cluster in the 6–8 range, indicating generally moderate satisfaction without promoter-level advocacy. 40% of experts communicated clear renewal intent, while the remainder expressed uncertainty or did not specify. Stickiness shows 40% of implementations exceed one year, with 40% in pilot phases, reflecting a split between established and trial use. Key themes include platform reliability and moderate user engagement, but with hesitancy to commit to long-term renewal at this stage.Overall Customer Sentiment: Neutral
Who reviewed CONNECTEAM
- C-Suite 60% (4)
- Director 20% (1)
- Manager 20% (1)
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Sentiment
-33 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 2
- Detractors 3
Cumulative NPS by month
+1 over 5 months- Sep 6
- Jun 6
- Oct 7
- Jan 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 2 answers
- 0% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
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