CUES Inc.
CUES Inc. designs and manufactures pipeline inspection and rehabilitation equipment, providing CCTV inspection systems, software, and related tools for municipal utilities, contractors, and engineering firms to assess, maintain, and repair underground water and wastewater infrastructure. The company generates revenue through the sale of inspection vehicles and equipment, software licenses, and related services such as training, support, and parts.
- Field Service Management
- Asset Performance Management
- Revenue
- $80.0M
- Employees
- 250
- Founded
- 1964
- Headquarters
- Orlando, United States of America
What 12 Arbolus experts think of CUES Inc.
NPS scores are notably high, with three respondents at 10 and a cluster between 7-9, making the average sentiment strongly positive. Renewal intent is explicit and positive among Influencers with spend data, and the majority of users report implementations longer than one year, demonstrating stickiness and satisfaction. There is no strong evidence of negative sentiment or concentrated churn risk in the analyzed data.Overall Customer Sentiment: Positive
Who reviewed CUES Inc.
- C-Suite 67% (8)
- Director 8% (1)
- Manager 25% (3)
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Sentiment
16 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 6
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
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