ConstructConnect
ConstructConnect is a construction industry data and software company that provides project leads, market intelligence, and preconstruction workflow tools to general contractors, subcontractors, building product manufacturers, and suppliers across North America. Its platform aggregates and normalizes construction project information, enabling customers to identify opportunities, track projects, and manage bidding and collaboration. The company generates revenue through subscriptions to its data and SaaS products and related services.
- Project & Work Management
- Data Integration & ETL
- IT Consulting & Implementation
- Revenue
- $260.0M
- Employees
- 900
- Founded
- 2016
- Headquarters
- Cincinnati, United States of America
What 12 Arbolus experts think of ConstructConnect
NPS scores are dispersed: 18% are promoters (NPS 9-10), 36% are passives (NPS 7-8), and 27% are detractors (NPS 0-6). 54% of respondents indicate clear renewal intent, with most positive sentiment associated with longer implementation (over 1 year). Pilot and early-stage adopters show varied satisfaction, with some high spenders but low NPS. Main themes: longevity of implementation correlates with satisfaction; however, notable detractors exist even among renewed customers.Overall Customer Sentiment: Neutral
Who reviewed ConstructConnect
- C-Suite 83% (10)
- Director 8% (1)
- Manager 8% (1)
Employer names and spend open once the report publishes.
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Sentiment
-25 Net Promoter Score, from 12 scored reviews- Promoters 2
- Passives 5
- Detractors 5
Cumulative NPS by month
-1 over 6 months- Jan 8
- Feb 8
- Mar 8
- Apr 8
- Jun 7
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 2 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 6 answers
- 8.3/10 Average score from customers who will renew
- 3/10 Average score from customers not renewing
Top alternatives
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