CODA
Coda is a cloud-based productivity and collaboration platform that combines documents, spreadsheets, databases, and applications into a single flexible workspace, enabling teams to build custom tools and workflows without traditional coding. It serves businesses of all sizes across functions such as product management, operations, and marketing through a SaaS subscription model. Revenue is generated from tiered paid plans and enterprise licenses that provide advanced features, security, and administration controls.
- No-Code & Low-Code Platforms
- Knowledge Management & Collaboration
- Workflow Automation
- Revenue
- $60.0M
- Employees
- 350
- Founded
- 2014
- Headquarters
- Mountain View, United States of America
What 31 Arbolus experts think of CODA
NPS scores are predominantly 7–10 with approximately 70% scoring above 8, indicating strong positive sentiment. Renewal intent is robust among confirmed spenders (about 75% of those reporting spend have said 'Yes'), although some pilot phase users remain unsure. Implementation stickiness is high, with most customers reporting deployment for over one year and a minority in pilot or recent launch stages. The dominant theme is long-term retention driven by documented ROI and integration value.Overall Customer Sentiment: Positive
Who reviewed CODA
- C-Suite 76% (24)
- Director 24% (7)
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Sentiment
54 Net Promoter Score, from 31 scored reviews- Promoters 18
- Passives 12
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 40 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 53%Plan to renew, by seniority
- 55% 11 answers
- 75% 4 answers
- 0% 2 answers
- 8.7/10 Average score from customers who will renew
- 8.6/10 Average score from undecided customers
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