ClickUp Enterprise
ClickUp is a work management and productivity software company that provides a unified platform for task management, project management, documents, whiteboards, goals, and collaboration for businesses of all sizes. It serves teams across functions such as product, engineering, marketing, and operations, offering both self-serve SaaS and enterprise plans with advanced security, administration, and support. The company generates revenue through subscription-based pricing tiers and add-on services for larger organizations.
- Project & Work Management
- Knowledge Management & Collaboration
- Workflow Automation
- Revenue
- $160.0M
- Employees
- 1,200
- Founded
- 2017
- Headquarters
- San Diego, United States of America
What 40 Arbolus experts think of ClickUp Enterprise
NPS responses are mostly positive, with 42% scoring 9 or 10, 38% between 7 and 8, and 10% at or below 6, indicating broad satisfaction with some reservations. Renewal intent is generally strong among mid-to-high spenders and advanced users, while newer or lower spend users are more cautious (many answering Not Sure). Stickiness is high for organizations using the platform for more than a year, especially those leveraging advanced automation and collaboration features, though user experience complexity is cited as a barrier. Key themes from experts highlight strong integration and automation as positives and interface complexity as a challenge.Overall Customer Sentiment: Positive
Who reviewed ClickUp Enterprise
- C-Suite 59% (24)
- Director 31% (12)
- Manager 10% (4)
Employer names and spend open in the full report, along with the other 37 customers.
Everything 40 customers told us about ClickUp Enterprise.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
32 Net Promoter Score, from 40 scored reviews- Promoters 16
- Passives 21
- Detractors 3
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 32 across 3 companies.
Praised
- User Experience Simplification
- Integration Depth
- Ease of Advanced Configuration
- Centralized Project Management
Criticised
- AI-Driven Workflow Competition
- Competition on User Experience
- Integration and Reporting
- Crowded Interface
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 43% 7 answers
- 100% 2 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
Top alternatives
Most weighed by ClickUp Enterprise customersReport
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