Powell Software, Inc.
Powell Software is a digital workplace software company that provides intranet and employee experience solutions built on Microsoft 365 and SharePoint. Its products help mid-sized and large organizations improve internal communications, collaboration, and employee engagement through configurable portals and templates. The company generates revenue through subscription licensing and related professional services for deployment and customization.
- Knowledge Management & Collaboration
- Workflow Automation
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2015
- Headquarters
- Issy-les-Moulineaux, France
What 6 Arbolus experts think of Powell Software, Inc.
Customer sentiment toward Powell Software is generally positive, with NPS scores of 8 or 9 from all respondents. Renewal intent is strong, as most experts anticipate continued or increased use—though one influencer expresses uncertain renewal. Stickiness is high, with all organizations engaged for longer than a year and discussing expanded future use cases or budget growth. Key feedback themes include robust integration, governance, and engagement improvement, though some caveats exist around learning curve and dependence on Microsoft. Overall Customer Sentiment: Positive
Who reviewed Powell Software, Inc.
- C-Suite 33% (2)
- Director 67% (4)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about Powell Software, Inc..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 5
- Detractors 0
Cumulative NPS by month
+0 over 4 months- May 8
- Feb 8
- Mar 8
- Apr 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 23 across 2 companies.
Praised
- AI-driven Experience and Content Generation
- Unified Digital Workplace for Complex Enterprises
- Reducing Shadow IT and Application Sprawl
- Deep Microsoft Integration and Branding Flexibility
Criticised
- Need for Manual Effort and Limited Personalization
- Dependence on Microsoft Ecosystem
- Learning Curve and Administrative Complexity
- Native Microsoft Improvements
What customers say
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 100% 2 answers
- 75% 4 answers
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Powell Software, Inc. customers
Report
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