Project Management Institute
Project Management Institute (PMI) is a global professional association that provides standards, certifications, education, and resources for project, program, and portfolio management practitioners across industries. Through its ProjectManagement.com platform, it offers online tools, templates, training content, and community features that support project managers and organizations in improving project delivery. Revenue is generated primarily from membership fees, certification and exam fees, training and educational products, and related professional services.
- Project & Work Management
- Learning Management
- Knowledge Management & Collaboration
- Revenue
- $350.0M
- Employees
- 1,500
- Founded
- 1969
- Headquarters
- United States of America
What 10 Arbolus experts think of Project Management Institute
NPS shows a concentration in the 7-10 range, with 4 scores of 8, 2 of 9, and 2 of 10, indicating generally high satisfaction. Declared renewal intent is positive where provided and aligns with high NPS. Most users are in advanced implementation stages, primarily "MoreThan1Year.” Uncertainty in renewal is only present among a minority and is linked with those at earlier or less defined stages. Overall Customer Sentiment: Positive
Who reviewed Project Management Institute
- C-Suite 30% (3)
- Director 20% (2)
- Manager 50% (5)
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Sentiment
40 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 9
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 100% 1 answer
- 50% 2 answers
- 50% 2 answers
- 8.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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