Promethean
Promethean is an education technology company that designs and sells interactive displays, classroom collaboration software, and related tools used by K–12 schools and educational institutions globally. Its products include interactive flat panels, lesson delivery and assessment software, and cloud-based platforms that support in-person and hybrid learning. The company generates revenue primarily through hardware sales, software licenses, and associated services to schools, districts, and education partners.
- IT Consulting & Implementation
- Project & Work Management
- Revenue
- $350.0M
- Employees
- 900
- Founded
- 1996
- Headquarters
- Blackburn, United Kingdom
What 12 Arbolus experts think of Promethean
NPS scores from experts range from 6 to 10, with a majority in the 7–9 bracket. 30% report high NPS (8+), while 40% fall in the middle (6–7). 36% of respondents indicate clear intent to renew, while 45% are unsure, and 18% signal non-renewal. Stickiness is strong, with 64% of experts in the 'MoreThan1Year' implementation stage, though some offboarding is present among outliers.The data highlights a solid customer satisfaction base but flags renewal uncertainty among a sizable minority, especially at the pilot or offboarding stage.Overall Customer Sentiment: Neutral
Who reviewed Promethean
- C-Suite 75% (9)
- Director 25% (3)
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Sentiment
0 Net Promoter Score, from 12 scored reviews- Promoters 3
- Passives 6
- Detractors 3
Cumulative NPS by month
+1 over 4 months- Jun 7
- Dec 8
- Jul 7
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 16 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 42%Plan to renew, by seniority
- 33% 9 answers
- 67% 3 answers
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
Top alternatives
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