Refined
Refined provides a theming and site-building app for Atlassian Jira and Confluence that allows organizations to create branded, user-friendly intranets, service portals, and knowledge bases on top of their existing Atlassian instances, selling its software on a subscription basis to enterprises and mid-market customers.
- Knowledge Management & Collaboration
- Workflow Automation
- Revenue
- $7.0M
- Employees
- 45
- Founded
- 2009
- Headquarters
- Lund, Sweden
What 5 Arbolus experts think of Refined
The NPS scores are high, with 80% of responses at 8 and 20% at 9. All influencers with renewal data indicate intent to renew, and the majority of implementations are either in the pilot phase or have lasted more than a year, showing both early and mature adoption. Expert sentiment is uniformly positive among both user and influencer segments, with stronger signals from high-spend, long-term deployments.Overall Customer Sentiment: Positive
Who reviewed Refined
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 8.5/10 Average score from customers who will renew
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