ResearchGate
ResearchGate operates an online professional network and collaboration platform for scientists and researchers, enabling them to share publications, ask and answer research questions, and discover collaborators. The company generates revenue primarily through advertising and recruitment solutions targeted at academic institutions, publishers, and scientific-focused organizations. Its platform also offers analytics and tools that help researchers track the impact and reach of their work.
- Revenue
- $60.0M
- Employees
- 500
- Founded
- 2008
- Headquarters
- Berlin Treptow, Germany
What 7 Arbolus experts think of ResearchGate
NPS scores display significant variety, with two promoters (10), one passive (7), one passive (6), and one detractor (0). All users are in the More Than 1 Year implementation stage, highlighting platform stickiness. Academic users show both high advocacy and dissatisfaction; patterns suggest that the platform is indispensable to some but fails to meet expectations for others. Renewal intent cannot be determined. Overall Customer Sentiment: Neutral
Who reviewed ResearchGate
- C-Suite 71% (5)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 2
- Detractors 2
Cumulative NPS by month
+1 over 5 months- Apr 6
- May 8
- Jul 5
- Aug 6
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.
Written answers and themes publish with the full report.
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