Ringover
Ringover is a cloud-based business phone system and contact center software provider that offers VoIP calling, messaging, video conferencing, and call center features for sales and support teams. Its platform integrates with popular CRMs and help desk tools to help companies manage inbound and outbound communications, call routing, analytics, and productivity. Ringover generates revenue through subscription plans for its SaaS communication and contact center services, primarily serving SMBs and mid-market enterprises.
- Contact Center Software
- Communications & Meetings
- Sales Engagement & Outreach
- Revenue
- $45.0M
- Employees
- 350
- Founded
- 2015
- Headquarters
- Montrouge, France
What 12 Arbolus experts think of Ringover
NPS scores are distributed predominantly in the 6–9 range, with one detractor at 3 and the remainder as promoters or passives. Renewal intent is confirmed by 4 of 7 spenders, with the remainder unsure; no negative renewal intent is recorded. Implementation stage data shows most customers in place for over one year, signifying strong stickiness. Key themes include platform satisfaction and spending consistency, offset by some renewal hesitancy among influencers. Overall Customer Sentiment: Positive
Who reviewed Ringover
- C-Suite 90% (11)
- Director 10% (1)
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Sentiment
0 Net Promoter Score, from 12 scored reviews- Promoters 2
- Passives 8
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Aug 8
- Sep 8
- Jan 8
- Jun 8
- Jul 8
- Aug 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 22 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 40% 5 answers
- 100% 1 answer
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
Top alternatives
Most weighed by Ringover customers
More in Workplace & Productivity and Customer Support
Other companies in both categories with a customer report.
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