Arbolus Intelligence

RIVERSIDE.FM

riverside.fm · Tel Aviv, Israel

Riverside.fm is a browser-based and mobile recording platform that enables creators, podcasters, and media teams to capture high-quality audio and video interviews remotely. The software records each participant locally in up to 4K video and uncompressed audio, then uploads and syncs the tracks in the cloud for editing and distribution. It generates revenue through subscription plans for individuals, businesses, and enterprises that need professional remote recording and production workflows.

  • Communications & Meetings
  • Document & Vision AI
Listed in
Revenue
$25.0M
Employees
180
Founded
2019
Headquarters
Tel Aviv, Israel

What 18 Arbolus experts think of RIVERSIDE.FM

Riverside.fm displays generally positive sentiment, with most NPS scores clustering between 7 and 10. Renewal intent is high, especially among mid and high spend customers. Influencers and Users with over one year of usage generally show stronger loyalty and satisfaction. Key feedback themes highlight strong recording quality, professional outcomes, and ease of use, offset by some hesitation in lower spend and early-stage accounts.Overall Customer Sentiment: Positive

Who reviewed RIVERSIDE.FM

Total customers 18 18 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 72% (13)
  • Director 22% (4)
  • Manager 6% (1)
Generalist Leader C-Suite NPS 7 Submitted Aug 2026
Generalist Leader Director NPS 9 Submitted Mar 2026
Founder C-Suite NPS 9 Submitted Feb 2026

Employer names and spend open in the full report, along with the other 15 customers.

Everything 18 customers told us about RIVERSIDE.FM.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

16 Net Promoter Score, from 18 scored reviews
  • Promoters 8
  • Passives 5
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 9
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.

Praised

  • Scalable Solution for Growing Teams
  • Workflow Integration Potential
  • Appealing to Hybrid and Distributed Teams
  • Ease of Use and Guest Experience

Criticised

  • Competitive Pressure from Feature-rich Platforms
  • AI and Automation Disruption Risk
  • Reliance on Continued Quality Leadership
  • Switching Requires Commercially Meaningful Improvement

What customers say

Ease of Use and Guest Experience
“I value the intuitive interface and straightforward guest experience, which make collaboration between participants in different locations simple.”
Reliable Cloud Workflow and Efficient Process
“I appreciate Riverside.fm for enabling professional-quality recordings and streamlining the production process, reducing technical barriers and post-production effort.”
High-Quality Remote Recording
“I would recommend Riverside.fm to organizations that regularly record remote interviews, podcasts, webinars or presentations, as it consistently delivers professional audio and video quality.”

Renewal intent

Plan to renew 70%
  • Will renew 7
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 71% 7 answers
  • Director 67% 3 answers
  • 8.7/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Report

Customer Report - Oct 2026 Oct 2026 18 + 1

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