Replicon
Replicon provides cloud-based time tracking, project time management, and professional services automation software that helps businesses track employee time, manage project costs, and automate billing and compliance. Its platform serves professional services firms, enterprises, and mid-market companies across industries, typically sold on a subscription (SaaS) basis. Replicon also offers implementation and support services to help customers integrate its solutions with HR, payroll, and ERP systems.
- Project & Work Management
- Time & Attendance
- Professional Services Automation
- Revenue
- $120.0M
- Employees
- 900
- Founded
- 1996
- Headquarters
- Calgary, Canada
What 7 Arbolus experts think of Replicon
NPS distribution is strongly positive, with 83% of responses indicating NPS scores of 9 or higher. Only one response is below 7. Renewal intent is overwhelmingly affirmative, with 80% of respondents expressing willingness to renew, and only one respondent uncertain. Implementation stage analysis shows most customers are established (>1 year), which correlates with high stickiness and satisfaction.Overall Customer Sentiment: Positive
Who reviewed Replicon
- C-Suite 60% (4)
- Director 40% (3)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 5
- Passives 0
- Detractors 2
Cumulative NPS by month
+2 over 5 months- Sep 6
- Oct 7
- Dec 7
- May 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 50% 2 answers
- 100% 2 answers
- 100% 1 answer
- 7.8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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