Arbolus Intelligence

Profinda, Ltd.

profinda.com · Londonderry County Borough, United Kingdom

ProFinda Ltd. provides an AI-powered talent and expertise matching platform that helps large enterprises and professional services firms identify, allocate, and mobilize internal and external talent for projects and roles. Its software ingests skills, experience, and profile data from multiple systems to build a dynamic skills graph and recommend best-fit people for work opportunities. The company generates revenue through SaaS subscriptions and enterprise licensing fees.

  • Project & Work Management
  • IT Consulting & Implementation
Listed in
Revenue
$4.5M
Employees
35
Founded
2011
Headquarters
Londonderry County Borough, United Kingdom

What 8 Arbolus experts think of Profinda, Ltd.

NPS scores from users range from 4 to 10, with most clustered in the 7 to 10 bracket, but one user is highly critical with a 4. Renewal intent signals are mixed, with influencers being more polarized. Most users are in the MoreThan1Year implementation stage, supporting stronger platform stickiness and slightly higher satisfaction. Recurring expert feedback highlights improved workforce visibility and smarter resourcing as core strengths, but flags integration and automation gaps as key areas for improvement.Overall Customer Sentiment: Neutral

Who reviewed Profinda, Ltd.

Total customers 8 7 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Manager 50% (4)
Marketing Leader Manager NPS 7 Submitted Mar 2026
Not specified Manager NPS 10 Submitted Jun 2026
Operations Leader C-Suite NPS 7 Submitted Feb 2026

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about Profinda, Ltd..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

12 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 2

Cumulative NPS by month

-1 over 4 months
  • Feb 8
  • Mar 8
  • Jun 8
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.

Praised

  • Centralized Skills Data
  • Workforce Visibility and Smart Resourcing
  • Improved Utilization of Talent
  • Expand AI Matching and Automation

Criticised

  • Reliance on Data Accuracy
  • AI Competitors Accelerating
  • Integration and Workflow Friction
  • Integration Complexity

What customers say

Centralized Skills Data
“Its centralized skills database means I no longer have to rely on spreadsheets for matching resources, which is both time-saving and more accurate.”
Workforce Visibility and Smart Resourcing
“The system provides more insight into workforce capacity and helps me make better staffing decisions based on skills rather than just titles.”
Improved Utilization of Talent
“Identifying underused skills has helped improve our workforce utilization and ensure talent is better deployed for projects.”

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 9/10 Average score from customers not renewing

Report

Customer Report - Sep 2026 Sep 2026 8 + 1

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