OpenSpace

openspace.ai · San Francisco, United States of America

OpenSpace provides AI-powered construction site documentation and analytics software that uses 360° cameras and computer vision to automatically capture, map, and track jobsite progress for owners, general contractors, and trades. Its platform enables remote site walkthroughs, progress verification, and issue tracking, helping reduce rework and improve coordination across construction projects. The company generates revenue through subscriptions to its SaaS platform and related enterprise contracts.

Construction Project Management
Document & Vision AI
Project & Work Management

Listed in

Revenue: $80.0M
Employees: 450
Founded: 2017
Headquarters: San Francisco, United States of America

What 12 Arbolus experts think of OpenSpace

NPS scores cluster between 6 and 9 (average ~8), with 40% of responses at 8 or higher, indicating overall positive sentiment. Confirmed renewal intent is strong among high-value customers, while approximately 30% of influencers in pilot phase report uncertainty on renewal. Most experts are in the MoreThan1Year implementation stage, indicating product stickiness and sustained engagement, especially among high spenders.Positive

Who reviewed OpenSpace

Total customers 12 11 current · 1 former

Reviews growth +10 in six months

Seniority of respondents

C-Suite 82% (10)
Director 9% (1)
Manager 9% (1)

Operations Manager C-Suite NPS 7 Undecided Submitted Jun 2026

Operations Leader Manager NPS 8 Will renew Submitted Sep 2026

Product Leader Director NPS 6 Undecided Submitted Jul 2026

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Sentiment

16 Net Promoter Score, from 12 scored reviews

Promoters 4
Passives 6
Detractors 2

Cumulative NPS by month

+0 over 5 months

Mar 8
Jun 8
Jul 8
Sep 8
Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%

Will renew 3
Undecided 3
Not renewing 0

Plan to renew, by seniority

C-Suite 50% 4 answers
Director 0% 1 answer
Manager 100% 1 answer

8.7/10 Average score from customers who will renew
7/10 Average score from undecided customers

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