ŌURA

ouraring.com · Oulunsalo, Finland

ŌURA is a health technology company that develops the Oura Ring, a wearable device and companion app that track sleep, activity, readiness, and other biometrics for consumers. The company sells its hardware and subscription software directly to individuals and partners with organizations for wellness and research programs. Its revenue comes from device sales and recurring subscription fees for advanced insights and features.

Revenue
$250.0M
Employees
600
Founded
2013
Headquarters
Oulunsalo, Finland

What 10 Arbolus experts think of ŌURA

The NPS distribution is highly positive: 67% of respondents rate NPS 9 or 10, with the remainder above 6. Renewal intent, where indicated, is consistently positive. Implementation data shows 77% of users have used ŌURA for more than one year, indicating high stickiness. The main driver is consistent product value and satisfaction with long-term engagement.Overall Customer Sentiment: Positive

Who reviewed ŌURA

Total customers 10 10 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 80% (8)
  • Director 20% (2)
Executive C-Suite NPS 9
Executive C-Suite NPS 10
Operations Leader C-Suite NPS 8

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Sentiment

60 Net Promoter Score, from 10 scored reviews
  • Promoters 7
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+1 over 5 months
  • Jan 8
  • May 8
  • Jul 8
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew

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