OptiSigns

optisigns.com · Houston, United States of America

OptiSigns provides a cloud-based digital signage platform that allows businesses to manage and display content on screens across multiple locations, offering tools for scheduling, templates, integrations, and remote device management. The company serves small to large organizations in sectors such as retail, restaurants, corporate offices, and education, generating revenue through subscription plans and related services. Its solution is typically deployed on smart TVs, media players, and other connected displays.

  • IT Consulting & Implementation
Revenue
$6.0M
Employees
45
Founded
2018
Headquarters
Houston, United States of America

What 7 Arbolus experts think of OptiSigns

NPS scores range from 4 to 9, with an average in the positive-neutral band. 43% of respondents have a renewal intent of 'Yes', 43% 'Not Sure', and none indicating 'No'. Stickiness is strong for high spenders and users with longer deployments, but lower for influencers and recent implementations. Key sentiment themes include positive long-term satisfaction among high spenders and neutrality or uncertainty among lower spenders/pilot users.Overall Customer Sentiment: Neutral

Who reviewed OptiSigns

Total customers 7 4 current · 3 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Director 14% (1)
Marketing Leader C-Suite NPS 7 Will renew
Engineering Leader C-Suite NPS 8 Undecided
Not specified C-Suite NPS 9 Will renew

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Sentiment

-14 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 43%
  • Will renew 3
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Director 0% 1 answer
  • 7.7/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers

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