Outbrain
Outbrain is a content recommendation and native advertising platform that helps publishers monetize their digital properties and enables advertisers to distribute sponsored content across a network of premium media sites. Its technology uses data and algorithms to recommend articles, videos, and ads to users, sold primarily on a performance-based, cost-per-click model. The company serves publishers, brands, and agencies globally through its SaaS-like and managed service offerings.
- Marketing Analytics & Attribution
- Advertising Technology
- Data Integration & ETL
- Revenue
- $1.0B
- Employees
- 1,000
- Founded
- 2006
- Headquarters
- New York City, United States of America
What 10 Arbolus experts think of Outbrain
NPS scores are distributed between 5 and 9, with a weighted average in the positive range; there are no explicit detractors. Renewal intent is high among those with more than a year of use, and most respondents at this stage express satisfaction and a likelihood to renew. Early-stage and pilot users show more uncertainty, reflected in stickiness data. The main themes are strong retention and satisfaction among established clients, with cautious optimism from newer users.Overall Customer Sentiment: Positive
Who reviewed Outbrain
- C-Suite 22% (2)
- Director 56% (6)
- Manager 22% (2)
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Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 6
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Oct 9
- Nov 9
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
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