Owens & Minor

owens-minor.com · Mechanicsville, United States of America

Owens & Minor is a global healthcare logistics and medical supply company that provides distribution, sourcing, and supply chain management services for hospitals, integrated delivery networks, and healthcare providers, as well as products for home health and patients. It manufactures and sources medical and surgical products and delivers them through its distribution network and technology-enabled supply chain solutions. The company generates revenue primarily through product sales, logistics services, and related healthcare supply chain solutions.

  • Procurement & Sourcing
  • Warehouse Management
  • IT Consulting & Implementation
Revenue
$10.0B
Employees
20,000
Founded
1882
Headquarters
Mechanicsville, United States of America

What 6 Arbolus experts think of Owens & Minor

NPS scores range from 4 to 9, with 67% scoring 8 or above. Renewal intent is only reported in one case (Yes), which aligns with a mid spend bracket and Influencer persona. Stickiness is high, as 67% of experts report usage for over 1 year. Overall themes suggest greater satisfaction for long-term healthcare provider customers, with slightly lower engagement among new users.Overall Customer Sentiment: Positive

Who reviewed Owens & Minor

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 33% (2)
Operations Leader C-Suite NPS 4
Executive C-Suite NPS 9
Generalist Leader Director NPS 8

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Sentiment

0 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 7/10 Average score from customers who will renew

For people who use Owens & Minor

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