Parker Hannifin

parker.com · Cleveland, United States of America

Parker Hannifin is a global manufacturer of motion and control technologies, producing components and systems for hydraulics, pneumatics, filtration, fluid handling, sealing, and instrumentation used in industrial, mobile, aerospace, and process applications. The company serves OEMs and end users across sectors such as manufacturing, transportation, energy, and aerospace, generating revenue through the sale of engineered products, systems, and related services. It operates through a worldwide network of manufacturing facilities, distributors, and service centers.

Revenue
$19.0B
Employees
62,000
Founded
1917
Headquarters
Cleveland, United States of America

What 5 Arbolus experts think of Parker Hannifin

NPS scores from the expert group are all 7 and above, with one perfect 10, indicating strong advocacy among users. 100% of respondents who answered on renewal express intent to continue with Parker Hannifin. All experts have over one year of use, reinforcing high stickiness. Feedback highlights strong productivity gains and workflow fit, but notes integration and AI improvement as key asks.Overall Customer Sentiment: Positive

Who reviewed Parker Hannifin

Total customers 5 4 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
Not specified Director NPS 8 Will renew
Engineering Leader Director NPS 7 Will renew
Operations Manager Manager NPS 8 Will renew

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about Parker Hannifin.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Aug 8
  • Sep 8
  • Feb 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.

Praised

  • Collaboration Enablement
  • Productivity Gains
  • Information Management
  • Advanced AI Insights

Criticised

  • Productivity Leap
  • AI-Led Disruption
  • Integration Outperformance
  • AI Capabilities

What customers say

Collaboration Enablement
“The tool makes it simpler for me to share information, coordinate activities, and keep work moving efficiently across teams.”
Productivity Gains
“The tool helps me finish routine and complex tasks faster, reduces manual work, and boosts efficiency across the board.”
Information Management
“I can find, analyze, and manage information more efficiently, which allows me to make decisions quicker and more accurately.”

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 8/10 Average score from customers who will renew

Report

For people who use Parker Hannifin

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