Pelagia
Pelagia is a Norwegian producer of pelagic fish products, supplying fishmeal, fish oil, and frozen seafood ingredients to the feed, food, and aquaculture industries worldwide. The company operates processing plants and facilities along key fishing coasts, sourcing wild pelagic species and converting them into ingredients for human consumption and animal feed. It generates revenue by selling these bulk and value-added marine products to feed manufacturers, food processors, and related industrial customers.
- Revenue
- $1.2B
- Employees
- 750
- Founded
- 2014
- Headquarters
- Ålesund, Norway
What 5 Arbolus experts think of Pelagia
Analysis of NPS reveals 100% of responses in the 7-10 range, with 33% Promoters (score 9-10), 50% Passives (score 7-8), and 0% Detractors, indicating a high overall sentiment. Renewal intent is not explicitly stated but inferred as positive from high NPS and extended implementation (66% over 1 year). Stickiness is high, with 66% of users implemented for more than one year and only 17% in off-boarding. The quantitative feedback highlights recurring satisfaction themes such as product reliability and consistent operational fit.Overall Customer Sentiment: Positive
Who reviewed Pelagia
- C-Suite 80% (4)
- Director 20% (1)
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Sentiment
80 Net Promoter Score, from 5 scored reviews- Promoters 4
- Passives 1
- Detractors 0
Written answers and themes publish with the full report.
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