Pico Xpress

picoxpress.com · Dubai, United Arab Emirates

Pico Xpress is a logistics and courier services company that provides domestic and international parcel delivery, freight, and related shipping solutions for businesses and individuals. It generates revenue by charging for transportation, handling, and value-added logistics services across its service network.

Revenue
$6.0M
Employees
80
Founded
2016
Headquarters
Dubai, United Arab Emirates

What 8 Arbolus experts think of Pico Xpress

NPS scores are positive overall, with three respondents rating 9+ and only one NPS below 7. Renewal intent is strong among those reporting spend and at advanced implementation stages, with three out of four stating intent to renew. 85% of users are in pilot or less than one year implementation, indicating early yet optimistic adoption. Key themes include strong early satisfaction and cautious long-term commitment.Positive

Who reviewed Pico Xpress

Total customers 8 7 current · 1 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 57% (5)
  • Director 29% (2)
  • Manager 14% (1)
Strategy Leader C-Suite NPS 9 Will renew
Marketing Leader C-Suite NPS 7
Product Leader Director NPS 6 Not renewing

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Sentiment

12 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 2

Cumulative NPS by month

-1 over 5 months
  • May 8
  • Mar 6
  • Apr 7
  • Jul 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 3
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

For people who use Pico Xpress

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