Blitz
Blitz is a software platform for managing and automating event operations, providing tools for scheduling, registrations, communications, and logistics to help organizations run in-person and virtual events more efficiently.
- Project & Work Management
- Revenue
- $1.2M
- Employees
- 15
- Founded
- 2019
- Headquarters
- Hong Kong
What 7 Arbolus experts think of Blitz
NPS scores range from 2 to 9, with an average sentiment in the mid-range and clustering of scores at 7–9 among Users and long-tenure Influencers. Renewal intent is positive or Not Sure for 67% of respondents, with the remaining expressing intent not to renew (notably at pilot or offboarding stages). Implementation stickiness is highest in deployments over one year, where both NPS and renewal intent improve. Negative sentiment is linked to early-stage or offboarding users, while strong stickiness and satisfaction are seen in accounts with higher annual spend and operational depth.Overall Customer Sentiment: Neutral
Who reviewed Blitz
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 3
- Detractors 2
Cumulative NPS by month
+2 over 4 months- Apr 5
- May 6
- Apr 6
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 50% 4 answers
- 50% 2 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 4.5/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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