Blowhorn
Blowhorn is an Indian logistics and supply chain company that provides intra-city and short-haul transportation, warehousing, and fulfillment services for businesses. It operates a tech-enabled platform that aggregates small trucks and driver-partners to handle same-day and next-day deliveries, including e-commerce, retail, and SME shipments. The company generates revenue by charging businesses for transportation, warehousing, and value-added logistics services across its network.
- Revenue
- $12.0M
- Employees
- 350
- Founded
- 2014
- Headquarters
- Bengaluru, India
What 12 Arbolus experts think of Blowhorn
NPS scores trend positive (mostly 7–10) among high-spend and mature-stage customers, with 60%+ registering strong likelihood to renew. Key positive themes include on-time delivery, competitive pricing, real-time tracking, and process automation. Renewal uncertainty and lower NPS occur among low spend and pilot/offboarding clients, often citing areas for improvement in regional adaptation and analytics. Feedback consistently highlights Blowhorn’s operational value but also notes ongoing needs to expand automation, analytics, and language inclusivity. Overall Customer Sentiment: Positive
Who reviewed Blowhorn
- C-Suite 67% (8)
- Director 25% (3)
- Manager 8% (1)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about Blowhorn.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 12 scored reviews- Promoters 2
- Passives 8
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Dec 7
- Jan 7
- Feb 7
- Mar 7
- Apr 7
- Jul 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 0 across 5 companies.
Praised
- Cost Efficiency and Reliability at Scale
- Operational Efficiency and Reduced Manual Coordination
- On-Time Delivery and Real-Time Tracking
- Advance Analytics and AI Capabilities
Criticised
- Improvement Areas in Analytics and Integrations
- Regional Language Limitations
- Payment Terms and SLA Alignment
- Switching Drivers: Price and Service Reliability
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 38% 8 answers
- 100% 3 answers
- 0% 1 answer
- 7.8/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Blowhorn customers
Report
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