Blue Ridge
Blue Ridge provides cloud-based supply chain planning and demand forecasting software that helps distributors, retailers, and manufacturers optimize inventory, improve service levels, and reduce working capital. Its platform uses predictive analytics and machine learning to generate demand plans, replenishment recommendations, and scenario analysis. The company sells its solutions primarily on a subscription basis to mid-market and enterprise customers across multiple industries.
- Industry-Specific ERP
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 2003
- Headquarters
- Alpharetta, United States of America
What 10 Arbolus experts think of Blue Ridge
NPS scores range from 3 to 10, averaging towards a moderate-to-positive distribution; 33% of responses are promoters (NPS 9-10). Renewal intent is divided: one high spender is unsure about renewal, while one large account is committed to renewing. Implementation stages vary, with some users in pilot or recent onboarding and others with over one year of use. The primary sentiment themes relate to uncertain renewal intent among significant accounts and a spread in customer satisfaction.Overall Customer Sentiment: Neutral
Who reviewed Blue Ridge
- C-Suite 70% (7)
- Director 30% (3)
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Sentiment
10 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 3
- Detractors 3
Cumulative NPS by month
+0 over 4 months- Jan 8
- Apr 7
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 10 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 3/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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