BlueGrace

mybluegrace.com · Riverview, United States of America

BlueGrace Logistics is a third-party logistics provider that offers freight and transportation management services, including LTL, truckload, and parcel shipping, to businesses across industries. The company provides a technology-enabled TMS platform, carrier network management, and managed transportation solutions to optimize shipping costs and service performance. It generates revenue through logistics brokerage, managed transportation contracts, and value-added supply chain services.

Revenue
$850.0M
Employees
750
Founded
2009
Headquarters
Riverview, United States of America

What 13 Arbolus experts think of BlueGrace

NPS scores cluster at 7–10 for the majority, with only one low (4) outlier from a high-spend Influencer, indicating generally positive sentiment. Most customers have been using BlueGrace for more than 1 year, reflecting high stickiness, though renewal intent is frequently marked as 'Not Sure' among Influencers—especially those with less than a year of experience or high spend. Users with long tenures tend to be more positive. Overall Customer Sentiment: Positive

Who reviewed BlueGrace

Total customers 13 13 current · 0 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 69% (9)
  • Director 23% (3)
  • Manager 8% (1)
Operations Leader Director NPS 7 Undecided
Operations Manager C-Suite NPS 7
Executive C-Suite NPS 8 Undecided

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Sentiment

38 Net Promoter Score, from 13 scored reviews
  • Promoters 6
  • Passives 6
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 4 answers
  • Director 0% 1 answer
  • 7.2/10 Average score from undecided customers

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