CADDi
CADDi is a manufacturing procurement and supply chain technology company that provides a digital platform to source, price, and manage custom fabricated metal parts and components. It serves manufacturers and industrial companies by combining software, data, and a vetted supplier network to optimize cost, quality, and lead times, generating revenue through procurement services and technology-enabled supply chain solutions. The us.caddi.com site represents its U.S. operations supporting North American customers with localized account management and logistics.
- Procurement & Sourcing
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 600
- Founded
- 2017
- Headquarters
- Chicago Loop, United States of America
What 10 Arbolus experts think of CADDi
NPS scores are high, with the majority (over 60%) in the 8–10 range; prominent promoters cite efficiency and ease of documentation retrieval as key strengths. Renewal intent is mostly positive among high spend and long-term customers, though mixed among pilots and mid/low spend segments. Stickiness is better among users in the 'more than 1 year' and 'less than 1 year' phases; pilots express the need for further validation. Key feedback themes highlight search efficiency, technical coverage, and the need for improvement in accuracy and integration.Overall Customer Sentiment: Positive
Who reviewed CADDi
- C-Suite 33% (3)
- Director 56% (6)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about CADDi.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
40 Net Promoter Score, from 10 scored reviews- Promoters 5
- Passives 4
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Oct 9
- Apr 8
- May 8
- Jun 8
- Jul 9
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 48 across 5 companies.
Praised
- Procurement Intelligence and Supplier Matching
- Efficiency for Technical Search
- Comprehensiveness for Large Document Sets
- Budget-Driven Expansion
Criticised
- Need for System Improvements
- Limited Pilot Experience
- Search Accuracy Limitations
- Need for Program Progress
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 2 answers
- 33% 3 answers
- 100% 1 answer
- 6.5/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
Top alternatives
Most weighed by CADDi customers
Report
More in Consulting & Professional Services and Supply Chain & Logistics
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