Boston Dynamics

bostondynamics.com · Waltham, United States of America

Boston Dynamics is a robotics company that designs, develops, and manufactures advanced mobile robots for industrial and commercial applications, including logistics, inspection, and automation tasks. It sells and leases robots such as Spot, Stretch, and Atlas, along with related software, services, and support to enterprises and government customers. The company generates revenue through hardware sales, service contracts, and robotics solutions deployments.

Revenue
$150.0M
Employees
500
Founded
1992
Headquarters
Waltham, United States of America

What 5 Arbolus experts think of Boston Dynamics

The NPS scores reported are high, with an average of 8.8 and scores ranging from 8 to 10. 80% of respondents indicate strong renewal intent with confirmed multi-year deployments, mostly in the implementation stage of more than 1 year. Stickiness is high, with the majority in advanced stages of deployment or operation. Key themes include positive product experience, long-term operational use, and satisfied high-spend customers.Overall Customer Sentiment: Positive

Who reviewed Boston Dynamics

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
Operations Leader Director NPS 10
Engineering Engineer Manager NPS 8 Will renew
Product Leader C-Suite NPS 9 Will renew

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Feb 9
  • Apr 9
  • May 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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