Budderfly

budderfly.com · Shelton, United States of America

Budderfly is an energy-efficiency-as-a-service provider that designs, finances, installs, and manages energy-saving equipment and technologies for multi-site and commercial customers such as restaurants, retail, and healthcare facilities. The company typically owns the equipment and is paid through long-term service agreements funded by the energy cost savings it delivers. Its offering includes LED lighting, HVAC upgrades, controls, and real-time energy monitoring delivered under a turnkey model.

Revenue
$120.0M
Employees
350
Founded
2007
Headquarters
Shelton, United States of America

What 6 Arbolus experts think of Budderfly

NPS scores among respondents range between 7 and 9, indicating moderate to high customer advocacy. However, renewal intent is entirely uncertain (100% 'Not Sure') among influencers, while user roles did not provide conclusive intent. Stickiness is relatively robust, with 60% of customers having used the solution for more than one year, suggesting established usage patterns. Key quantitative themes are: overall positive user experiences, yet a lack of decisive commitment toward renewal, especially from those with influencing power in purchase cycles.Overall Customer Sentiment: Neutral

Who reviewed Budderfly

Total customers 6 5 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Director 17% (1)
Not specified C-Suite NPS 9
Finance Executive C-Suite NPS 8 Undecided
Strategy Partner C-Suite NPS 8 Undecided

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Jul 8
  • Dec 8
  • Jun 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 4 answers
  • 7.8/10 Average score from undecided customers

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