BuildingConnected

buildingconnected.com · San Francisco, United States of America

BuildingConnected provides a preconstruction platform that connects general contractors, subcontractors, and owners to manage bid invitations, qualification, and collaboration for commercial construction projects. Its cloud-based software streamlines bid management, vendor prequalification, and communication to improve transparency and efficiency in the preconstruction process. The company generates revenue through subscription fees paid by construction firms and related stakeholders.

  • Construction Project Management
  • Procurement & Sourcing
  • Project & Work Management
Revenue
$45.0M
Employees
250
Founded
2012
Headquarters
San Francisco, United States of America

What 13 Arbolus experts think of BuildingConnected

NPS scores cluster at the high end, with four promoters (NPS 9-10), four passives (NPS 7-8), and a single detractor (NPS 1), indicating generally strong satisfaction. Renewal intent varies, with a notable segment of high spenders and influencers undecided or not planning to renew. Most customers are in long-term usage stages (over 1 year). Key themes are high satisfaction among hands-on users and renewal ambivalence among influential decision-makers facing strategic or cost reassessment.Overall Customer Sentiment: Neutral to Positive

Who reviewed BuildingConnected

Total customers 13 13 current · 0 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 83% (11)
  • Director 17% (2)
Executive C-Suite NPS 8 Undecided
Design Leader C-Suite NPS 10
Operations Leader C-Suite NPS 4

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Sentiment

15 Net Promoter Score, from 13 scored reviews
  • Promoters 4
  • Passives 7
  • Detractors 2

Cumulative NPS by month

+1 over 6 months
  • Mar 7
  • Apr 8
  • May 8
  • Jun 7
  • Jul 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 16 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 43%
  • Will renew 3
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 20% 5 answers
  • Director 100% 2 answers
  • 9/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 1/10 Average score from customers not renewing

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