Blue Yonder (Private)
Blue Yonder is a supply chain and retail planning software company that provides AI-driven forecasting, inventory optimization, transportation management, and warehouse management solutions to retailers, manufacturers, and logistics providers. Its cloud-based platform helps enterprises plan, execute, and optimize end-to-end supply chain operations to improve service levels and reduce costs. The company generates revenue through subscriptions and services for its SaaS and on-premise software offerings.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Manufacturing Execution & Quality
- Revenue
- $1.5B
- Employees
- 6,500
- Founded
- 1985
- Headquarters
- Scottsdale, United States of America
What 75 Arbolus experts think of Blue Yonder (Private)
NPS scores are skewed high, with over 60% of responses above 8, indicating robust satisfaction. Renewal intent is strong among high spenders and senior roles, with a minority expressing uncertainty or risk. Stickiness is highest in customers with more than one year of implementation: these users report tangible improvements in planning and operational KPIs.Qualitative feedback emphasizes forecasting accuracy, inventory control, and support for complex global operations as key strengths. The main concerns referenced are implementation complexity, dependency on data/process maturity, and adoption beyond core planning teams.Overall Customer Sentiment: Positive
Who reviewed Blue Yonder (Private)
- C-Suite 69% (52)
- Director 21% (16)
- Manager 10% (8)
Employer names and spend open in the full report, along with the other 72 customers.
Everything 75 customers told us about Blue Yonder (Private).
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 74 scored reviews- Promoters 29
- Passives 33
- Detractors 12
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
- Oct 8
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 25 across 9 companies.
Praised
- Planning Depth and Scalability
- Support for Decision-Making
- Improved Forecasting Accuracy
- Automated Scenario Generation
Criticised
- Implementation Complexity
- Adoption Outside Core Teams
- Dependency on Data and Process Quality
- Competitor Innovation and Switching Risk
What customers say
Renewal intent
Plan to renew 70%Plan to renew, by seniority
- 74% 35 answers
- 60% 10 answers
- 75% 4 answers
- 0% 1 answer
- 8.4/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
Top alternatives
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