BONUSLY

bonusly.com · Boulder City, United States of America

Bonusly provides an employee recognition and rewards platform that enables organizations to give peer-to-peer recognition tied to company values and redeemable rewards. Its software is used by HR and people teams to improve engagement, retention, and performance through real-time feedback and analytics. The company generates revenue through subscription-based SaaS plans sold to businesses of various sizes.

  • HRIS & Core HR
  • Employee Engagement & Performance
Revenue
$15.0M
Employees
120
Founded
2012
Headquarters
Boulder City, United States of America

What 7 Arbolus experts think of BONUSLY

NPS is high (majority at 9–10), indicating strong customer advocacy and satisfaction. Renewal intent is positive among high spenders and decision-makers, but some users are undecided or offboarding. Adoption remains higher in organizations with more than a year of usage. Feedback themes highlight strengths in peer-driven recognition, transparency, reward flexibility, and user experience; drawbacks include inconsistent adoption across teams and the challenge of sustaining program momentum. Overall Customer Sentiment: Positive

Who reviewed BONUSLY

Total customers 7 7 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 33% (2)
  • Manager 67% (5)
Engineering Leader Manager NPS 9 Not renewing
Marketing Leader C-Suite NPS 9
Engineering Engineer Manager NPS 7 Undecided

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about BONUSLY.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

71 Net Promoter Score, from 7 scored reviews
  • Promoters 5
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+2 over 6 months
  • Mar 7
  • Aug 8
  • Mar 8
  • May 9
  • Jun 9
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 46 across 2 companies.

Praised

  • Client-Facing Recognition Expansion
  • Personalized Automation for Engagement
  • AI-Driven Insights
  • Meaningful, Redeemable Rewards

Criticised

  • Ongoing Engagement Challenges
  • Inconsistent Adoption
  • Dependence on Manager and Employee Initiative
  • Support and Issue Resolution Risks

What customers say

Meaningful, Redeemable Rewards
“The biggest advantage is that employees can recognize each other directly, and the rewards can be redeemed for many options in over 100 countries, making recognition meaningful.”
Transparency and Visibility
“Employees can clearly see how recognition is awarded, which ensures fair treatment and encourages motivation and high performance.”
Peer-to-Peer Recognition Drives Engagement
“I would rate this tool a 10 out of 10 because it plays a significant role in helping our organization recognize employee contributions, maintain engagement, and foster a positive work culture.”

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Manager 33% 3 answers
  • Not specified 100% 1 answer
  • 10/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

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