CANVAS BY INSTRUCTURE
Canvas by Instructure is a cloud-based learning management system used by K–12 schools, higher education institutions, and businesses to deliver, manage, and track online and blended learning. The platform provides tools for course creation, assignments, grading, collaboration, and analytics, sold primarily on a subscription basis to institutions and organizations.
- Learning Management
- Revenue
- $500.0M
- Employees
- 1,500
- Founded
- 2008
- Headquarters
- Salt Lake City, United States of America
What 20 Arbolus experts think of CANVAS BY INSTRUCTURE
NPS scores are clustered in the 7–10 range, yielding a majority of Promoters and a weighted average NPS above the typical SaaS benchmark for education. 70% of respondents report implementation over more than one year, indicating maturation and stickiness in usage. Renewal intent is overwhelmingly positive for influencers and high spenders, with minimal negative or unsure responses. The main sentiment driver is platform reliability and fit for large-scale education use. Overall Customer Sentiment: Positive
Who reviewed CANVAS BY INSTRUCTURE
- C-Suite 67% (13)
- Director 22% (4)
- Manager 11% (2)
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Sentiment
35 Net Promoter Score, from 20 scored reviews- Promoters 10
- Passives 7
- Detractors 3
Cumulative NPS by month
+4 over 6 months- Jan 4
- Apr 8
- Jul 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 13 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 75% 8 answers
- 0% 1 answer
- 0% 1 answer
- 8.8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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