CANVAS LMS
Instructure is a software company that develops Canvas, a cloud-based learning management system used by K–12 schools, higher education institutions, and businesses to deliver, manage, and track online and blended learning. The platform provides course creation, assignments, grading, analytics, and integrations with third-party tools, sold primarily via subscription licenses to institutions and organizations.
- Learning Management
- Workflow Automation
- Revenue
- $580.0M
- Employees
- 1,800
- Founded
- 2008
- Headquarters
- Cottonwood Heights, United States of America
What 6 Arbolus experts think of CANVAS LMS
Among respondents, the NPS distribution skews positive, with 60% reporting NPS scores of 8 or higher. Renewal intent is mixed: 1 respondent intends to renew, 2 are unsure, and 1 does not plan to renew. Stickiness is varied, with representation across "More Than 1 Year," "Pilot," and "OffBoarding" stages. High spenders are generally more positive and show stronger renewal indicators, while offboarding and pilot-stage customers express greater uncertainty. Overall, sentiment suggests broad satisfaction with the product, tempered by pockets of renewal risk.Overall Customer Sentiment: Positive
Who reviewed CANVAS LMS
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Cumulative NPS by month
-1 over 4 months- May 9
- Jul 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 40% 5 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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