Cleo (Caregiving Platform)
Cleo is a digital caregiving and family benefits platform that partners with employers and health plans to support working families through pregnancy, parenting, and caregiving for dependents. It provides members with access to care advocates, specialists, and curated resources via a mobile app and virtual services, helping organizations improve employee retention and well-being. Cleo generates revenue through B2B contracts with employers and payers who offer the platform as a benefit to their populations.
- Patient Engagement & Telehealth
- HRIS & Core HR
- Revenue
- $35.0M
- Employees
- 260
- Founded
- 2016
- Headquarters
- San Francisco, United States of America
What 8 Arbolus experts think of Cleo (Caregiving Platform)
The NPS distribution skews positively with scores predominantly between 7 and 10, indicating a high degree of user approval. Renewal intent data, though limited, is unanimously positive among those indicating preference (1/1 with 'Yes'). Stickiness is high, with 75% of experts reporting implementation stages of more than one year, and only one in a pilot phase. Key themes include prolonged adoption and no significant evidence of recent churn or dissatisfaction in the data.Overall Customer Sentiment: Positive
Who reviewed Cleo (Caregiving Platform)
- C-Suite 88% (7)
- Director 12% (1)
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Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 5
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 8/10 Average score from customers who will renew
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