Click up
ClickUp is a work management software company that provides a unified platform for task management, project management, documents, goals, and collaboration for teams of all sizes. Its cloud-based solution is used by businesses across industries to plan, track, and execute work, replacing multiple productivity and collaboration tools. The company generates revenue through subscription plans for its SaaS platform, sold to organizations on a per-seat basis.
- Project & Work Management
- Knowledge Management & Collaboration
- Workflow Automation
- Revenue
- $150.0M
- Employees
- 1,200
- Founded
- 2017
- Headquarters
- San Diego, United States of America
What 14 Arbolus experts think of Click up
The NPS profile is highly favorable with the majority of scores at 9 or 10, indicating strong advocacy. Renewal intent is present and affirmative among high spenders and users with more than one year of adoption. Stickiness is reinforced by core workflow reliance and automation depth. Expert feedback emphasizes strong platform flexibility, automation ROI, and unified workspace benefits. Key weaknesses mentioned include reporting limitations and integration gaps. Overall Customer Sentiment: Positive
Who reviewed Click up
- C-Suite 31% (4)
- Director 46% (6)
- Manager 23% (3)
Employer names and spend open in the full report, along with the other 11 customers.
Everything 14 customers told us about Click up.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
35 Net Promoter Score, from 14 scored reviews- Promoters 7
- Passives 5
- Detractors 2
Cumulative NPS by month
-1 over 5 months- Apr 9
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 27 across 4 companies.
Praised
- AI-driven Task Management
- Native CRM Integration
- Optimized Reporting and Analytics
- Flexibility and Customization
Criticised
- Competitive Reporting Features
- Cost Scalability Risk
- Maintenance Burden
- Reporting Limitations
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
Top alternatives
Most weighed by Click up customers
Report
More in Workplace & Productivity and Customer Support
Other companies in both categories with a customer report.
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